How can we help you?

Find answers to common questions, learn how to use AURA, and get support when you need it.

Getting Started

Learn the basics of AURA

  • How to create your first project
  • Understanding the AI interface
  • Setting up your account
  • Navigating the dashboard
Projects & Generation

Working with AI projects

  • Creating new projects
  • Using AI generation
  • Managing project files
  • Exporting your work
Billing & Credits

Managing your subscription

  • Understanding credits
  • Upgrading your plan
  • Payment methods
  • Billing history
API & Integrations

Developer resources

  • API documentation
  • Authentication
  • Rate limits
  • Webhooks

Still need help?

Our support team is here to help you succeed

Email Support

Get help via email

support@aura.ai

Within 24 hours

Live Chat

Chat with our team

Available 24/7

Instant response

Phone Support

Call us directly

+1 (555) 123-4567

Business hours

Frequently Asked Questions

Quick answers to common questions

How do I get started with AURA?

Sign up for an account, choose a plan, and start creating your first AI-powered project. Our guided interface will walk you through the process.

What are credits and how do they work?

Credits are used for AI generation. Each generation costs 1 credit. You can purchase more credits or upgrade your plan for additional credits.

Can I export my projects?

Yes! You can export your projects as code files, deploy them directly, or download them as ZIP archives.

Is my data secure?

Absolutely. We use enterprise-grade security measures to protect your data and projects. All data is encrypted and stored securely.